Keeping IT rolling smoothly means paying attention to everyone, not just the best and the brightest. You can read more here:
The 'Big Brown' Syndrome in IT
The 'Big Brown' Syndrome in IT
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Interpersonal communication in all its facets: face to face, personal, business, customer service, Web 2.0, and so on.
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About Me
- Laurent Duperval
- I am passionate about 1) public speaking and communication and 2) open source. I consult and train on the former, I use the latter daily.
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